Frequently Asked Questions

  • How can I get access to the courses?

    - If you are already a direct customer of IDEMIA for Biometric Devices, please liaise with your IDEMIA Sales representative, like for any of our offers.
    - If not, please contact us.

    Once granted access, you will receive instructions to sign in. A new header entry called "MY DASHBOARD" will appear: the related page will contain the courses you are enrolled in. Simply click on a course card to access the course content.

  • What kind of courses can I take here?

    Our course offer comprises:
    - Sales courses (Modules S01, S02, etc.) providing Sales persons with the necessary tools to market and sell IDEMIA solutions for Access Control and Time & Attendance.
    - Technical courses (Modules T01, T02, etc.) teaching technicians how to integrate, install and set up our products and solutions.

  • What does a course consist of?

    A typical course consists of:
    - a number of short video sequences (about 2 to 15 min each, for a total of about 1 hour), to watch in order (you can't skip a sequence).
    - an exam in the form of a quiz (about 10 questions) requiring a passing grade of 80%. The number of attempts is unlimited but the course won't be completed until the passing grade is reached.

    To get an overview of a course content, simply click on the course card and discover its curriculum and instructors.
    The number of lessons mentioned in the course card is the number of video sequences, plus one for the exam.